Dear Manager of the Place Where I Live,
I appreciate the fact that when our dishwasher broke, you had a new one in the next day. It's also great how when something needs to be fixed, there is usually a guy here within 24 hours. But I have to tell you, sometimes your managerial skills (and the sober face on that bitch who runs the front office) are almost more than I can take.
For instance, when we started asking you when I was pregnant if we could get new carpet in our apartment, it wasn't just for fun. There was a baby on the way, who would surely be rolling around on this 30 year old carpet, and it would have been nice to have something that wasn't nasty, trampled down, vanilla shag.
When you informed us that it simply wasn't going to happen because "There are people that have lived here for 18 years that still don't have new carpet," we decided to suck it up, because we like it here.
We decided that if we could have it professionally cleaned, all would be well. However, that baby is now 9 months old, and you have yet to clean the carpets. When my husband called the other day to mention it yet again, it wasn't very encouraging to hear "That didn't get done? Huh...I'll have to check into that..."
It's been a year and a half asshole, either hire someone else to clean them, or send that bitchy secretary over and I'll put her to work.
When our washing machine started leaking water it took two days for someone to come check into it. By then the water had been cleaned up, and I obviously hadn't done any more laundry, for fear of more water leaking. So when the repair guy said "I don't see any water anywhere," he's lucky I didn't take a wrench to his head.
He was really great about flipping open the lid of the washer and looking inside, then getting down on the ground and looking underneath it (which by the way, I also did, with no training), but when he looked at me and said "Well, it doesn't seem to be leaking now," it was all I could do not to clobber him.
I didn't appreciate the fact that it took two more visits and me hissing at the repair guy "Look, I don't really care if you believe me or not, this thing is leaking water when it runs, so you better figure out how to fix it!" and then my husband finally talking to him for you to take it seriously. I'm a not a dumb girl, and I certainly didn't hallucinate the water.
And now our oven is on the fritz. In about half the time it's supposed to take for something to cook, food is now scorching on the outside, and staying raw in the middle. We've called about this, and two weeks ago you did send someone over. But did you have to send over a 6'5" behemoth, mute, caveman that had my daughter and I cowering?
He messed around in the kitchen for 15 minutes, banging things around and grunting, then walked over to the door and said "There" before slamming it behind him.
Well guess what? It's still not working.
Now it's been over a week since we told you once again that it wasn't working properly, and when we called to remind you about it on Friday you said "He might have been there again, I don't know. Or he might come today, but don't count on it."
Well sir, it's Monday night. Today was a holiday, so I understand Goliath not showing up, but so help me - if he doesn't show up and fix this oven tomorrow...well, let's just say I'll be holding him ransom.
Yours in rental, Ali